Refund policy
At Naayrah Jewellery, we take pride in the craftsmanship and quality of our 92.5 silver jewellery. Each piece is carefully designed and checked before it reaches you.
However, if for any reason you are not fully satisfied with your purchase, we offer a 7-day return window from the date of delivery.
Important Points to Note:
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No refunds will be issued. Instead, we will provide you with a store credit equal to the value of your returned item.
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The issued credit can be used for any future purchase on naayrah.com and will remain valid for 90 days from the date of issue.
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Returned items must be:
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Unworn and unused.
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In their original packaging with tags intact.
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Free from any damage or alteration.
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Shipping costs are non-refundable, and return shipping charges will be borne by the customer unless the item received was damaged or incorrect.
How to Initiate a Return:
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Contact us at [naayrah6@gmail.com] within 7 days of receiving your order.
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Our team will guide you with the return process and shipping instructions.
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Once the returned item is received and inspected, your store credit will be issued via email.
We want your experience with Naayrah Jewellery to be joyful and worry-free. Your credit ensures you can pick the piece you’ll truly love.